Refund Policy

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Digital products, including downloadable guides, are non-refundable once access has been provided.

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Consultation bookings may be cancelled or rescheduled with at least 24 hours' notice. Cancellations made less than 24 hours before the scheduled appointment are non-refundable.

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If a client joins a consultation late, the consultation will still end at the originally scheduled finish time. Time lost due to late attendance will be deducted from the consultation session.

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Failure to attend a scheduled consultation appointment will be treated as a completed service. Missed appointments are non-refundable and non-reschedulable.

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Document Review services may be cancelled before documents have been submitted for review. Once documents have been submitted or the review process has commenced, the service is non-refundable.

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Full Service bookings may be cancelled before work has commenced on the application. Once work has commenced, the service is non-refundable.

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Refunds will not be provided solely because a visa application is refused, delayed, or requests additional documentation. Visa decisions remain solely at the discretion of the relevant embassy, consulate or immigration authority.

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If you experience a technical issue accessing a purchased product or service, please contact info@stampvisas.com and we will make reasonable efforts to resolve the issue.